Status
System status.
Current operational status for all Verdant services. Uptime figures cover the preceding 90 days.
All systems operational
Last updated: July 22, 2026Service components.
API
REST API and webhook delivery
90-day uptime
99.98%
Report drafting engine
GHG inventory calculation, factor lookup, and draft generation
90-day uptime
99.95%
Dashboard
Web application, report viewer, and data upload interface
90-day uptime
99.97%
Auth
Authentication and session management
90-day uptime
99.99%
Model routing
LLM provider selection and inference routing
90-day uptime
99.94%
Recent resolved incidents.
Incidents from the preceding 90 days. All incidents listed here are resolved.
PDF ingestion pipeline partial outage
A dependency update introduced a regression in the PDF text-layer extraction step. Documents uploaded between 14:22 and 16:33 UTC were queued but not processed. All queued documents completed processing within 35 minutes of the fix being deployed. No data was lost. Customers whose uploads were affected received in-app notifications and email confirmation once processing completed.
Follow-up
The dependency update process now includes a staged rollout with extraction accuracy checks on a sample of representative documents before full deployment.
Report drafting engine raised latency
Draft generation times increased to an average of 4.2 minutes per report, against a normal average of 55 seconds, due to a configuration error in the factor lookup cache layer following a routine infrastructure maintenance window. The error caused every factor lookup to bypass the cache and query the primary database directly. Report generation continued to function correctly throughout the incident; only latency was affected.
Follow-up
Cache configuration is now validated automatically as part of the post-maintenance health check sequence. An alert threshold for factor lookup latency above 200ms was added to the monitoring configuration.
For incidents older than 90 days or to report an issue, contact support@verdalytiq.com.